Why repair of electronics is the creative challenge?

Creativity can be useful to find alternative and better way of performing, discarding the idea that the better solution is always and necessarily the one providing continuity with the past. If creativity is not used properly, there may be the risk of focusing on the real explanations motivating the selection of a present procedure, without moving forward to find alternative solutions. Another risk could be to attack with criticism the whole present system without providing alternative solutions. Becoming creative is one of the most important processes of lateral thinking: it is not an attack, a criticism or a way to demonstrate that the status quo is inadequate, but it is a challenge to “uniqueness”, an explorative research of other possible solutions. We as IT Support must be creative with our services in IT, but as technology changes, we must as well. New versions of a particular item are from creativity, new waterproof phones, auto texts, fingerprint logins this is all creativity. Making repairs simpler or efficient should also be expected. Challenge may concern the factors influencing the way of thinking: dominant concepts, assumptions, constraints, essential factors, factors to be avoided, and dichotomous polarizations. I know that when I need something repaired, I want it fixed immediately, no cost, I wish I could do it myself and wish some pieces were not so patented so I could substitute. All this is my logic of creativity forming another way to perform a normal task. Often we do a thing to satisfy someone (clients, customers, retailers, dealers, chiefs, etc.) or to conform to an imposition (i.e. maybe procedural modifications are not compatible...