Preparing for the IT Interview

  By: Rudy Neihous   All past personal and work experiences help to prepare you for an interview. The foundation begins with tasks including home chores, a paper route, and babysitting. You then apply your talents and skills in the “real world” to perform work duties for a paycheck. All help to prepare for when you must make a living to maintain existence in the world today. In order to land that job to provide for your longevity, there are critical steps to take to land the interview where you can display your talents, successes and value to an organization. To have the opportunity to interview, you have already overcome the first few hurdles of an impressive cover letter and resume. The next task includes preparing for the interview. While there are many items to consider, the focus here will be four key elements to interview success for an IT job: research, interview questions, interview attire and follow-up. Perfect execution of all will help to create a strong profile of you as a value IT asset to any organization. Never under-estimate the importance of researching a company. The information you will compile is of great value to you. When you research the company, you will have a better foundation of the company’s products or services, allowing you to better engage with the interviewer and ask direct questions. A quick win is to check an organization’s website and their Twitter and Facebook sites. Indeed.com is another powerful tool where postings can provide greater insight into what matters to an organization.   Postings of articles allow an outsider to ascertain more about...

Tips for Negotiating Compensation for an IT Computer Support Role

It is critical for everyone to earn a fair wage for a hard day’s work. The world of Information Technology is dynamic. Such nonstop movement requires an IT Computer Support Person to be well versed, agile and knowledgeable in many technological advances. Additionally, this role demands patience, strong communication skills, being friendly and working effectively. Companies cannot operate well without a strong IT Department. You must have a solid understanding of the value you bring to an organization as well as a firm understanding of the marketplace to negotiate a decent compensation including both salary and benefits. A crucial step to prepare for compensation negotiation is an understanding of job responsibilities, requirements and expectations. Your certifications, degrees and experiences must complement the role. Having a solid experience portfolio helps to validate you are worth engaging in compensation negotiation. In your support role, you must ask the end-user the right questions to troubleshoot the issue, find a solution and then guide to success — with compensation negotiation having a similar path. Step one in negotiation is arming yourself with salary information.   Spend substantial time looking for salary reports on an IT Computer Support Role. Information is widely available online including Indeed.com, Salary.com, Glassdoor.com, or PayScale.com.   Looking at published data allows you to view recorded salaries from a local area or perhaps a new city if you are seeking relocation.   There are always a variety of factors that go into this salary data including job title, certifications, degrees and years of experience. Outputs of these sites include a pay ceiling so that you understand the maximum of what a role is...

Tips to Improve Your Presentation Skills to Help Pass the Interview

Seven steps to Improve your Presentation Skills   Now any of these steps can be moved to different number position. Most people will feel each topic in a specific urgency or importance. But all are meant to better prepare you for an interview & possibilities there in. The first step is to know or get a feel for your audience. It does not matter if it is 6 people or 1. Research who you will be presenting to usually you can ask whoever is setting up your interview time as to who will be there. If you can identify with people, there you stand a better chance of getting your information across. Try to share a story or if a story is shared with you show interest. Try to share a story or something relevant to the topic at hand. You also stand a better chance against other candidates if share something in common that they don’t. A common interest can relax your interviewer & leave a longer lasting positive impression. Turn your story to fit the need of the topic at hand. If you find that common thread to be able to relate between you & the interviewer. Second step keep your information simple and easy to follow don’t jam it full of bullet points and non-relevant information if not necessary. People see them and tend to disengage if there are a lot. Keep your word use simple. Don’t use a lot of lengthy or complex words to show your points. Use attention grabbing graphics to keep their eyes on your presentation. If you must put a slide...

A Few Tips for Writing a Resume

A Few Tips for Writing Resume   Make sure the rest of your resume supports your summary, profile, or objective. If you made claims in your summary like that you handle ordering supplies, or that you manage other employees. Then your resume needs to support that. Customize your resume for each position you are applying for. Do not get lazy and figure that one resume is all you will need. That is an old way of thinking. Hiring managers like to see that a potential employee has taken the time to show that they want and understand the position by listing pertinent position related training, experience, and other information. Use white space and bullet points to help emphasize what you want the hiring manager to know about you. If you have any specialized training or went seminars on specific or even general things work them in to your resume if they can be made relevant. Make a list of training you have had in past and present jobs, so you don’t forget them when you need them. Vary your word choice. Try not to over use the same words over and over. Using a variety of word choices make you seem more learned and well composed. If you have hang ups on always using the same sentences or words, it gives a presence of not being able to change or compromise. Spell check, spell check, spell check! If you have easy to spot grammar or spelling errors, it will work against you. A hiring manager will put your resume in the garbage. Any company will want to hire a...

How and Why to Create a LinkedIn profile for IT Computer Support

  There are several reasons to create a LinkedIn account and profile. LinkedIn is a preferred site for professionals performing job searches and looking to start building their professional network. It is a good promotional tool for organizations to clients as well as future employees. Furthermore, the tool can be used to build a network of suppliers or references for your business; it is a forum to publicize all about an organization. Perhaps you are starting out in the workforce and need to build a network of contacts to help with job leads. Or you could be like me, changing careers, learning something new and exciting. Receiving an Associate’s Degree for IT Network Specialist. And currently working on an Associate’s Degree for IT Support Specialist. After a twenty plus year career in Automotive and Equipment, I am trying to start a career in Information Technology. Like many others, when I started working in the workforce, there was no Internet dependency like there is today. You could not type in a name into an electronic search engine and get several responses to pop up. Today, such simple keystrokes will bring up one’s Twitter, Facebook, Myspace accounts and LinkedIn profile. If you were an employer, there was no real way to check out a candidate without making phone calls to references or past employers. Outside of an interview, there was no way to get a feel for what the person was like or what kind of decisions they make. Fast forward to today, where the Internet is alive and full of places where people will “advertise” their lives on the world...