2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area

2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area

Vadim Mikhailenko

Vadim Mikhailenko

MATC IT Computer Support Program Instructor at Milwaukee Area Technical College
Vadim is a pasionate IT instructor with 20 years of experience. He loves sharing his knowledge and makes students his top priority.
Vadim Mikhailenko
2017-2018 Top.IT.Computer.Schools.Degrees.Milwaukee.Report.v1.73 Download 2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area Report (PDF...

Prepare and get certified for HDI SCA in Milwaukee Area

  The HDI SCA is a very prevalent certification among those in the information technology industry, and is one of the first certifications you should consider getting. In order to obtain the HDI SCA you must first understand the basic purpose that it servers is to teach you: incident management, critical thinking skills, effective communication strategy, improving customer interaction, as well as managing difficult customers. This is a very useful skillset to possess in any IT support job. Once, you understand what the HDI SCA is all about, the next step is to prepare to take the exam. There are multiple methods you can choose from to prepare for the HDI SCA.  The internet has many different resources available to you, some for free and some not. Before you start taking practice exams it is wise to research the general content of the HDI SCA exam (http://www.thinkhdi.com/education/courses/hdi-support-center-analyst.aspx). The first step in preparing yourself for the HDI SCA is to create a study plan. You want to take your time and create a realistic plan that you will stay committed to. I find it’s best to stretch studying out over the course of many weeks. There are many different options to choose from when it comes to studying for this exam. You can go the free route and try to find information on the internet or you can take lessons such as the ones that CBT Nuggets offers (https://www.cbtnuggets.com/it-training/hdi-desktop-support-sca-hdi-sca). For you to maximize your chances of success it would be best to exercise as many options as possible until you feel comfortable with the content. Usually, I like to take...

How to Prepare for Job Application, Skills Test in IT Computer Support

Part of the application process you might encounter when hunting for an IT Support position is a skills test. This skills test can take many forms. The company you’re applying at could have an in-house assessment or use a service. There’s a good chance that the test might just be the interviewer asking a few basic IT support-related questions, like a verbal quiz. On the other side of the skills test coin is the personality test. This personality test is less of a test and more of a compatibility check. What you encounter in the job hunt could change from company to company. Personality Tests This can be used by a hiring manager to understand how an applicant might fit into the work environment or relate to customers. This is not a pass or fail type of test. A long list of qualified applicants can be narrowed down quickly with a personality test. Desirable personality traits could differ depending on the team, clients, or company culture. The best thing to do with a test like this is just to expect it. These things can come in any of several flavors or styles. Some are true/false and some are multiple choice. The most desirable traits in IT support will be emotional intelligence and empathy. Skill Test Examples Typing speed test: This basic test could come up in a job interview or a job application process. You should be concerned if you’re not up around 35-40 words per minute. You can find several free websites with interactive tools to help with this. Take a couple tests for yourself at home. One...

How to create professional resume and cover letter for IT Computer Support Job

So you don’t have experience in IT yet and you want to land an IT job. A classic resume won’t do you any favors. The classic chronological resume is great for some seasoned professional who has been in the industry for years. That person should be able to flaunt examples of their personal knowledge of systems, networks, and all associated technologies. A hiring manager is going to read hundreds of these resumes. If you’re fresh out of class or still in the thick of it, your chronological resume might not stand out much. What you need is the functional resume. This functional resume style will help you to stand out and be a fresh face that a hiring manager might need to see. The functional resume focuses on the less substantial things like education, soft skills, and ambition. You still want to add some work experience to the functional resume, if you have it. Hiring managers like to know if, and when you’ve been working. Gaps in employment could furrow brows even after your shiny new objective section just blew their hiring socks off. Functional Resume To-Do List Gather your key information – Keep your work experience dates and addresses in a separate file. Backup this file to a few different drives. You need to have accurate records of your work experience, and you’ll reference them often. You’ll rest easy knowing you have this tedious stuff saved somewhere. Gather your key words – Flip through your textbooks and copy down plenty of industry keywords. These will be needed to have your glistening, pristine functional resume picked up by all...

How to prepare for the CompTIA Network+ Certification

When it comes to preparing to take the CompTIA Network+ Certification there are a few important thing you need to consider. You will need to obtain the correct books and study materials. You should take practice exams to prepare for the real certification exam. Talking with others who have already taken the exam is important. Find out where you can go to take the certification exam. You need to find out the cost of the exam and if you can receive any type of discount. You will also need to set up a study plan to figure out how much time you need to put in preparing for the exam. Finally, you will need to find out when you will receive the certification after completing the exam.   The first topic we will go over is how to get the correct books and study materials. The easiest way to obtain the CompTIA study book is by going to the any online book service like Amazon, Barnes and Noble, Google Play, etc. The study book ranges in price from about $5 up to $50, and this depends on which type of book and study material you choose. It is important that you check with your school because sometimes you are able to get these items either free or discounted. Another key place you can find study materials is by using the CBT Nuggets provided to you by your instructors. Once you have your book and study materials it is important that you go through and read/highlight the key points to suit you in taking the exam   Next, you should...

Differences between Windows 7 and Windows 10 for Enterprise Support users

Barreto Iris

Barreto Iris

My name is Iris Barreto (aka Sister Iris Marie). I am a Schoenstatt Sister of Mary getting updated and learning about the world of IT. I began my studies at MATC in the Fall of 2016. Studying the IT Support Specialist program, I hope to be a great asset to my community and to the Schoenstatt Movement.
Barreto Iris
I have put together information on the web in a more condensed form. The following is a short documentation of differences between Microsoft Windows 7 and 10. Click here to Download differences between Win 7 & 10...