How to Prepare for Job Application, Skills Test in IT Computer Support

Part of the application process you might encounter when hunting for an IT Support position is a skills test. This skills test can take many forms. The company you’re applying at could have an in-house assessment or use a service. There’s a good chance that the test might just be the interviewer asking a few basic IT support-related questions, like a verbal quiz. On the other side of the skills test coin is the personality test. This personality test is less of a test and more of a compatibility check. What you encounter in the job hunt could change from company to company. Personality Tests This can be used by a hiring manager to understand how an applicant might fit into the work environment or relate to customers. This is not a pass or fail type of test. A long list of qualified applicants can be narrowed down quickly with a personality test. Desirable personality traits could differ depending on the team, clients, or company culture. The best thing to do with a test like this is just to expect it. These things can come in any of several flavors or styles. Some are true/false and some are multiple choice. The most desirable traits in IT support will be emotional intelligence and empathy. Skill Test Examples Typing speed test: This basic test could come up in a job interview or a job application process. You should be concerned if you’re not up around 35-40 words per minute. You can find several free websites with interactive tools to help with this. Take a couple tests for yourself at home. One...

How to create professional resume and cover letter for IT Computer Support Job

So you don’t have experience in IT yet and you want to land an IT job. A classic resume won’t do you any favors. The classic chronological resume is great for some seasoned professional who has been in the industry for years. That person should be able to flaunt examples of their personal knowledge of systems, networks, and all associated technologies. A hiring manager is going to read hundreds of these resumes. If you’re fresh out of class or still in the thick of it, your chronological resume might not stand out much. What you need is the functional resume. This functional resume style will help you to stand out and be a fresh face that a hiring manager might need to see. The functional resume focuses on the less substantial things like education, soft skills, and ambition. You still want to add some work experience to the functional resume, if you have it. Hiring managers like to know if, and when you’ve been working. Gaps in employment could furrow brows even after your shiny new objective section just blew their hiring socks off. Functional Resume To-Do List Gather your key information – Keep your work experience dates and addresses in a separate file. Backup this file to a few different drives. You need to have accurate records of your work experience, and you’ll reference them often. You’ll rest easy knowing you have this tedious stuff saved somewhere. Gather your key words – Flip through your textbooks and copy down plenty of industry keywords. These will be needed to have your glistening, pristine functional resume picked up by all...

How to prepare for the CompTIA Network+ Certification

When it comes to preparing to take the CompTIA Network+ Certification there are a few important thing you need to consider. You will need to obtain the correct books and study materials. You should take practice exams to prepare for the real certification exam. Talking with others who have already taken the exam is important. Find out where you can go to take the certification exam. You need to find out the cost of the exam and if you can receive any type of discount. You will also need to set up a study plan to figure out how much time you need to put in preparing for the exam. Finally, you will need to find out when you will receive the certification after completing the exam.   The first topic we will go over is how to get the correct books and study materials. The easiest way to obtain the CompTIA study book is by going to the any online book service like Amazon, Barnes and Noble, Google Play, etc. The study book ranges in price from about $5 up to $50, and this depends on which type of book and study material you choose. It is important that you check with your school because sometimes you are able to get these items either free or discounted. Another key place you can find study materials is by using the CBT Nuggets provided to you by your instructors. Once you have your book and study materials it is important that you go through and read/highlight the key points to suit you in taking the exam   Next, you should...

Differences between Windows 7 and Windows 10 for Enterprise Support users

Iris Barreto

Iris Barreto

My name is Iris Barreto (aka Sister Iris Marie). I am a Schoenstatt Sister of Mary getting updated and learning about the world of IT. I began my studies at MATC in the Fall of 2016. Studying the IT Support Specialist program, I hope to be a great asset to my community and to the Schoenstatt Movement.
Iris Barreto
I have put together information on the web in a more condensed form. The following is a short documentation of differences between Microsoft Windows 7 and 10. Click here to Download differences between Win 7 & 10...

Prepare and get certified for COMPTIA Network+ Certification in Milwaukee Area

Every industry depends on Information Technology. Thus, there are lots of Information Technology jobs that are on-demand worldwide while job openings are filled up faster with the right people with built certifications and IT experiences. To standout among the crowd (your co- job applicant or colleague at work), CompTIA certification such as CompTIA Network+ can help you be successful in your dream IT career. CompTIA certification leads individuals in ​building exceptional careers in the field of information technology. An organization that is filled up/ composed with CompTIA certified personnel also reflects that organization views to form a skilled and confident staff. One of the CompTIA certifications that an individual can explore is CompTIA Network+. This certification is best intended for Network Administrator. CompTIA Network+ certification is globally recognized. This range from entry level to advanced certification that would also give and matched with high salary. CompTIA Network+ is viewed as the next level of certification beyond CompTIA A+. By becoming Network+ certified, you’re validating your expertise as a computer network technician as the certification demonstrates your knowledge of network hardware, your competency on network installation and troubleshooting. This simply show the organization that you are aware of basic concepts of networking and troubleshooting. What are the requirements to become a CompTiA Network+ candidate? There are no specific work or education attainment and requirements to sit for the CompTIA Network+ Certification Exam N10-003. However it is recommended to first obtain CompTIA A+ certification and must have a minimum of nine months of computer networking experience. How to prepare for the certification examination? Applicant should ensure to have an adequate preparation and...

Getting ready and taking the CompTIA Network+Certification

Getting ready and taking the CompTIA Network+ Certification Certifications in IT are one of the most important things you can do to set yourself apart from being ordinary. Certifications are tangible proof that you know what you are doing and that an employer has little to no risk when hiring you based on the skills you claim to represent. Since it is such an important part of IT I will be going over how to get ready and how to be successful in completing the CompTIA Network+ Certification. After all my research I have found that the most important thing you can do when taking the test is, practice, practice, PRACTICE. There are a TON of practice exams everywhere on the internet that will help you be successful. After all , you don’t want to spend $294.00(without an MATC discount) to take a test you did not prepare for and fail it. Think of what that almost $300 could have gotten you. There is a website called Asana where you can go to to create tasks to stay on track! I found it extremely user friendly and helpful! Below is a screen shot of what to expect and an example of some tasks you could incorporate! Here is a quick overview of the test. It is a max of 90 min, and it consists of 72 questions that covers the configuration, management, and troubleshooting of common wired and wireless network devices. Also included are emerging technologies such as unified communications, mobile, could, and virtualization technologies. The questions are multiple choice questions, drag and drops and performance-based. In order to...