2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area

2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area

Vadim Mikhailenko

Vadim Mikhailenko

MATC IT Computer Support Program Instructor at Milwaukee Area Technical College
Vadim is a pasionate IT instructor with 20 years of experience. He loves sharing his knowledge and makes students his top priority.
Vadim Mikhailenko
2017-2018 Top.IT.Computer.Schools.Degrees.Milwaukee.Report.v1.73 Download 2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area Report (PDF...

Prepare and get certified for HDI SCA in Milwaukee Area

  The HDI SCA is a very prevalent certification among those in the information technology industry, and is one of the first certifications you should consider getting. In order to obtain the HDI SCA you must first understand the basic purpose that it servers is to teach you: incident management, critical thinking skills, effective communication strategy, improving customer interaction, as well as managing difficult customers. This is a very useful skillset to possess in any IT support job. Once, you understand what the HDI SCA is all about, the next step is to prepare to take the exam. There are multiple methods you can choose from to prepare for the HDI SCA.  The internet has many different resources available to you, some for free and some not. Before you start taking practice exams it is wise to research the general content of the HDI SCA exam (http://www.thinkhdi.com/education/courses/hdi-support-center-analyst.aspx). The first step in preparing yourself for the HDI SCA is to create a study plan. You want to take your time and create a realistic plan that you will stay committed to. I find it’s best to stretch studying out over the course of many weeks. There are many different options to choose from when it comes to studying for this exam. You can go the free route and try to find information on the internet or you can take lessons such as the ones that CBT Nuggets offers (https://www.cbtnuggets.com/it-training/hdi-desktop-support-sca-hdi-sca). For you to maximize your chances of success it would be best to exercise as many options as possible until you feel comfortable with the content. Usually, I like to take...

Windows 10: Fall 2017 Creator Windows Update New Features

This fall update for windows is pretty useful and cool and fun to use. This update will help IT student be more creative and give them more to work with when presenting. One of the best features is the virtual reality update you can use VR equipment in the Microsoft store for games and videos. The most useful is being able to share data with multiple devices quick and easy. You can quickly send Website links, articles, and searches from your phone to your computer or computer to your phone. This can be useful if the website is running slow on your phone so you send it to your computer which is more powerful so it will run better. You can also send articles so if you are reading one on your phone and the screen is too small so you send it to your computer and you will have a bigger display. You could be doing a research project and you have a lot running on your computer because being an IT student you will have a lot of programs running, so you can now put websites on your phone so you use less of your RAM. Another new feature is being able to pin your favorite contacts to your task bar. So now you can quick send an email to a friend or a group when you are working on a group project for an IT class. Since being an IT student you will be using a lot of programs it is nice to just be able to go to your task bar and access your important contacts, while working on home work or projects. With this update you can...

New features of Windows 10: Fall Creator update and what did I learn as IT Student at MATC

Gregory Trapp

IT Support Student at Milwaukee Area Technical College
IT Student excited about a new career
The Windows 10 Fall Creator update has a many new features that are exciting! A few of these updates include: My People, voice activated power commands to Cortana, updates to Microsoft Edge, Microsoft Store updates, Security, and Game mode. There are a couple other updates not listed, but these are the updates we will be discussing today. My People is an update that was added and you can now pin your top people in the taskbar for a quick one click access to those people. You can tap on your pinned contact and send an email or chat with them without having to open any of the apps you normally would. This is very important and helpful for IT users because now if you need to contact someone, you can do it in an easier way, especially those people you contact often. Using My People you can also drag an item you wish to share onto that saved contact. This will be useful when needing to send instructions or a Youtube video link. Another exciting new feature is that Cortana can now be voice activated. You can now reach her above the lock screen, and you can ask Cortana to shut down, restart, or sleep your computer. This will help IT users multitask, which we already know is a very important part of IT. Microsoft Edge received a bunch of updates! For those that enjoy reading, or for students, you can now annotate your books in Microsoft Edge. This is going to be huge for students because many  students are now buying E books because they are usually cheaper...

Windows 10 Productivity Improvements

Cortana Cortana is what Microsoft calls a digital agent. What is a “digital agent”? It’s one of the first things that a new Windows 10 user will experience. I was hoping for James Bond’s computer construct counterpart meets Hackerman from Fung Fury, but technology is not quite there yet. The Cortana software is really an interface to other features of the Windows 10 operating system. If the PC is setup with a microphone and the correct settings, you can talk to it. This has the same functionality as typing in the taskbar. Users will need to click the microphone icon in the taskbar to make her “listen”. Cortana can handle reminders and timers with ease. It can even send emails, manage lists, and calendars. My favorite feature is that it can open apps for you. This digital agent feature is exciting because it seems like budding artificial intelligence technology. I hope I’m around someday when new operating systems only function through microphones and AI. Set These Tabs Aside – Edge Browser I can see you rolling your eyes already. Microsoft’s web browsers are the Nickelbacks of computer technology, everyone’s punching bag. Other, more popular web browsers don’t come with a feature like this. There are extensions available, but those are not always the smoothest apps. Tabs can add up in a hurry. They’re not always relevant but it can be a heartbreaker if we lose them. Users can keep their tabs for later browsing and clear the row of tabs for an uncluttered page with this feature. Simply click the icon when you’re ready to manage the tabs. Multiple...

Salary Negotiation for IT Computer Support Jobs

Evette

Evette

Passionate Information Technology Customer Support Specialist Student at Milwaukee Area Technical College
Motivated and determined Information Technology Customer Support student with an anticipated graduation date of Spring 2018.
Evette
  Salary negotiations encompass discussing a job offer with a prospective employer to negotiate a salary and benefits package that is in line with the market, while at the same time meeting your needs.  Salary negotiations are most productive when both the potential employer and potential employee realize they have a common goal:  To pay the employee appropriately for their skills, training, and experience. PREPARATION + RESEARCH = SUCCESS One of the best information you obtained from college is that research is the key to knowledge.  The same holds true for negotiating salaries for Information Technology Computer Support (ITSUP) jobs – research, research, and more research!  The only way to negotiate fairly is to gain all of the information you will need.  Below are a few suggestions on how to answer questions regarding salary during the interview process: R E S E A R C H … Salaries for similar positions in your geographical location – Find out what others employees in your field with similarities ITSUP responsibilities and duties are being offered.  Remember, what state you work makes a significant different in your pay rate (i.e. cost of living): USE THESE LINKS: Top Eight Salary Calculators Indeed Salary Search S. Dept. Labor/Occupational Outlook Handbook R E S E A R C H … Your salary expectations – Will you be responsible for fixing the problem, or discovering/troubleshooting the issue and reporting it to another department.  Do you have any certifications?  Are for responsible for maintaining or updating software and equipment?   Will you need to set-up user accounts, or format and set-up desktop and laptops, computers, or other devices....