Microsoft Office Specialist Certification in Milwaukee Metropolitan Area

Getting Your Microsoft Office Specialist.YiaHer...

How to Prepare and Get Certified for HDI SCA Certification in the Milwaukee Area

The HDI SCA certification benefits help desk professionals and support center analysts so they can provide the best customer service on the job. The certification training focuses on help desk strategies for customer service, highlighting problem solving and trouble shooting skills, call handling procedures, incident management, communication skills, and an introduction to ITIL processes. ITIL processes are five stages that focus on IT services such as service strategy, service design, service transition, service operation, and continual service improvement. This certification confirms that they understand service management processes and practices, while providing a competitive edge for career progression. This certification would look good on a resume for students who are going into computer desktop support career field. Task List Taking a certification exam is not as simple as you would think. There are steps to follow and time spent to study for the exam. Following these tasks will help organize yourself and be ready for the certification exam: Learn about the certification Find out what the exam covers Take classes/Study Take practice tests Schedule an exam After following these tasks and passing the exam make sure to add your new certification to your resume and online profiles. Adding the certification to your resume and online profiles will improve your chances for a job in your field right away. Preparing for the exam Fist thing to do to prepare for the HDI SCA exam is to check what the exam covers. HDI offers training to help you prepare for the exam on their website. The course outline for the exam is split into 8 units: Unit 1: Evolution of the Support...
2017-2018 Report –  Best Information Technology Schools, Diplomas and Degree programs in Milwaukee, Wisconsin

2017-2018 Report – Best Information Technology Schools, Diplomas and Degree programs in Milwaukee, Wisconsin

Vadim Mikhailenko

Vadim Mikhailenko

MATC IT Computer Support Program Instructor at Milwaukee Area Technical College
Vadim is a pasionate IT instructor with 20 years of experience. He loves sharing his knowledge and makes students his top priority.
Vadim Mikhailenko
Download 2017-2018 Report – Best Information Technology Schools, Diplomas and Degree programs in Milwaukee, Wisconsin   2017-2018 Report - Best Information Technology Schools, Diplomas and Degree programs in Milwaukee   Download 2017-2018 Report – Best Information Technology Schools, Diplomas and Degree programs in Milwaukee,...
2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area

2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area

Vadim Mikhailenko

Vadim Mikhailenko

MATC IT Computer Support Program Instructor at Milwaukee Area Technical College
Vadim is a pasionate IT instructor with 20 years of experience. He loves sharing his knowledge and makes students his top priority.
Vadim Mikhailenko
2017-2018 Top.IT.Computer.Schools.Degrees.Milwaukee.Report.v1.73 Download 2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area Report (PDF...
How to share files in the cloud using Dropbox

How to share files in the cloud using Dropbox

Dropbox is a safe and secure way to share documents, pictures, and video files. Since they are stored in the cloud, your hard drive won’t be bogged down. You are protected with up to 120 days of version history and deletion recovery. You can invite specific people to share your files, and designate what types of permissions other users have to your files. All changes automatically update, and can be accessed from all devices, provided you have the app downloaded and set up to sync. Each user must enter a six digit security code to log in, or you can authorize a one-time sign in, using active directory. If you or your company are sharing files with someone who is no longer part of your organization, with administrator privileges, you can suspend or delete a user’s account as needed. Also, you can implement an expiration date if the person/persons only need access for a specific amount of time, so they’re log ins will no longer be effective. There is also a Dropbox badge that will appear if one of the files is being updated/changed/edited by another member, which will prevent confusion or duplication on projects. As an added layer of protection, Dropbox offers remote wipe, in the case that someone’s device is stolen or lost, which will prevent access to documents. Setting up an account is quick and easy when using the Basic/Standard version. I have had this for a few years now, and although the layout has changed from time to time, the ease of navigation has never stumped me. The main menu is fairly simple. You would...

How To Prepare and get HDI SCA Certified (Help Desk Institute Support Center Analyst)

The Information Technology field is ever growing, especially in security and support. Education is crucial in order to actually obtain a position in these fields. Also, while having a degree in IT is indeed helpful in not only knowing what to do in the field you plan on working in, most IT companies require a degree in such fields, usually an Associates. However, in order to actually get noticed by those companies when you attempt to apply for a career in your field of choosing, getting a certification in your field certainly does help you in your endeavor. Certifications aren’t requirements usually, but, compared to possibly the many others applying for the position you want, they certainly do help your chances in getting noticed. A certification shows that you took the extra steps in order to further yourself and your education to obtain a position in preferred area, it also shows that you know what to do if you’re employed in the career you want. Certifications vary largely to the areas in IT. In addition, all certifications require you paying for them, studying the information provided, and passing the exam in the end. The particular certification I’m going over is the HDI SCA (Help Desk Institute Support Center Analyst) certification. This certification is particular to the support field of IT, if the name of the certification wasn’t obvious enough. How would one prepare for this certification? How exactly is it helpful for you to have this certification? Hopefully I’ll be to help with that. Why is this certification something to consider getting? Because you are most likely to have...