Prepare for Conflict Resolution Questions in the Job Interview

Prepare for Conflict Resolution Questions in the Job Interview

How to answer conflict resolution questions during the interview. As a prospective employee, how you handle conflict is tremendously important to employers. To prepare for interview questions that deal with this, consider how you might respond to questions before you sit down with the interviewer. The better prepared you are, the better your chances of impressing the employer. Here are some example questions and explanations of conflict resolution interview questions.   Tell me about your worst boss. This is about as close to a trick question as you will get in the interview. It almost invites you to cut loose with some juicy rant. If you forget how answer this question appropriately or how you prepared for it, just remember to be professional and do not lie. The interviewer might ask this for several reasons. They want to hear either the good response or the bad response and it is your responsibility to know what each are. The interviewer wants to know how you relate to your supervisors despite your opinion of them. Ideally, we have experience with only the most qualified, organized, and professional supervisors. Every boss we have ever had was like a combination of Oprah Winfrey and Yoda, guiding us nobly through employment and bestowing great wisdom. As interesting as that might be, it is not always how reality works. There is a great chance that you have had a few supervisors of widely varying levels of professionalism. You have probably had negative opinions about some of them. If you tend to treat your supervisors with disrespect, the interviewer is hoping to gain clues about it....

How to Negotiate Salary and Benefits for IT Computer Support Job

  The salary and benefit negotiation of a new job offer can be intimidating. It can feel like a confrontation or argument. That is not the case in the professional market. These things should be considered obligatory, but important. A hiring company should be expecting a possible refusal of an offer and a possible counter offer. In a case where the hiring manager has an issue with this, that job might be a good one to pass on. Here are some tips for staying professional in the salary negotiation and keeping both parties happy. Know What the Salary Should Be You don’t want to begin the salary negotiation without knowing what the salary should be. Part of knowing what the salary should be is knowing your own worth in the job market regarding the position applied for. Take inventory of your experience, education, and accomplishments. These three things will help measure what the salary should be. Keep in mind that you may want to use this information to effectively sell yourself to the prospective employer. If you only meet the job requirements and not exceed them, you might still have an opportunity to present value in your traits while making a counter offer. How to Find Salary Expectations You shouldn’t have to look past your monitor for this information. During your job search, you should be keeping record of the advertised wage ranges for the positions that you’re interested in. How do those figures relate to the offer that you receive? That could be data you can present when you make a counter offer. Using data in the salary...

How to create Cover Letter and Resume for IT Computer Support jobs

Creating cover letters and resumes are a great way to practice your administrative skills and learn a lot about who you are to the work force.  These are 2 skills that you are going to use extensively in your technical career, going hand-in-hand along with your troubleshooting IQ.  At first I thought the resume was enough, but with how competitive IT is, I learned to be as competitive as possible when selling myself.  I hope my ten years of experience in sales and marketing management will allow a little spice to my training to help others, since soft skills is becoming equally as important as your technical aptitude.  I feel this additional talent I bring to the table, allowed me to get my foot in the door with my first Help-Desk job, which gave me my first hands-on experience with IT. Focus on one part at a time, this will allow you to create better literature and not overwhelm yourself, turning applying for a job into much longer process than necessary. In this case, we will start with the cover letter.  Best is to get some writing down to get yourself started.  It’ll be much easier to showcase your fancy Microsoft Word layout out once you get an idea of what you’re writing down and how it looks.  Just start talking about yourself.  Who you are, what you are good at and why their company is a good fit for you.  Remember they don’t know who you are, but you know who their company is (most likely).  Once you get a couple paragraphs down, it’s time to get to...

How to Deal With Negative Thoughts and Emotions

Evette

Evette

Passionate Information Technology Customer Support Specialist Student at Milwaukee Area Technical College
Motivated and determined Information Technology Customer Support student with an anticipated graduation date of Spring 2018.
Evette
Our lives would be portrayed on a children’s cartoon network or sci-fi channel if we spent our entire days looking like a “smiley face” emoji.  Do not dismiss negative thoughts and emotions, for they will resurface – negative thoughts patterns are reoccurring and unproductive.  Negative thoughts can trap you in a world of panic and confusion.  Turn your sad face into a happy face … take ownership of your emotions and thoughts.  Transforming your life means more than getting a degree or a new job, it means making positive shifts in your perception, thought patterns, and attitude! Below are a few suggestions to help you overcome negative feelings: Demonstrative an “attitude of gratitude!” I have learned that every situation is an opportunity for personal growth and reflection. It is easy to be thankful for the good things.  A life of rich contentment comes to those who are also thankful for the setbacks. Recognize thought distortions, and challenge the validity of negative thoughts. Individuals have a undesirable view of the world when they are in a negative state of mind.  Do not read more into a situation that really exists … do not jump into a negative conclusion or read more into a situation that may or may not be there. Take a break and walk always from situation. Get out and enjoy the beam of the sunray; the coldness of the air, the midst in the rain, or the glistening of the ice – find and practice thankfulness in all situations. Pattern of negative thought is to constantly criticize. You may be very harsh on yourself, focusing in on...

Emotional Intelligence importance in IT

There’s no consensus on the question of what makes us, as human being, special. But there is  a fundamental statement in which all philosophers, psychologists agree on: humans are more intelligent than any other creation on earth. That is the reason why humanity has achieved the highest state of evolution. The only mean that mankind uses to survive in this hostile world is the Intelligence. In fact, let me just ask a simple common sense question:  How would we survive in this cold weather if we did not create the energy that we use to stay warm and hit our houses.? Animals don’t have heaters to protect themselves from the cold weather; but,  surprisingly they do have one particular asset that we don’t possess: warm-blooded. They are designed to stay warm during winter. That is what Charles Darwin supported in his famous book Theory of Natural Selection. He believed we are similar to animals, and merely incrementally more intelligent as a result of our higher evolution. Because of our intelligence we are subject to many kinds of feelings such as happiness, sadness, anger; not only we experience them on a daily basis, but more importantly, we are susceptible to read them and interpret them. For example, there is no way that we misinterpret two faces expressions of, for example, a man who has just been dumped by his girlfriend and a man who just got a promotion. The first man facial  expression would be sadness, of course, while the second man face would ineluctably shows joy and happiness. Language and culture can influence how people express emotion. Despite these differences, all...

Emotional Intelligence and its relation to IT

Ever have a hard time figuring out whether a customer is angry at you or angry about something else? That’s where Emotional Intelligence comes into play. Having a good understanding of whether or not someone is mad, sad, happy is a good thing to try and learn. Emotional intelligence can be helpful in the IT world when you have people calling a help desk for assistance or when you are the IT person at a school. When someone calls you at a help desk you want to understand the issue to try and help the in the best way possible, and the start of that is knowing that persons attitude. When you are trying to help someone that’s angry it can be hard to reason with that person. You need to manage your personal emotion and respond appropriately. In IT, leaders and managers must have a good understanding of emotional intelligence to be effective. They need to know how their emotions affect the workplace around them and how they can relate to others. For example if you are a manager at a workplace and you are angry about something that happened at home, you don’t want to pass that emotion onto employees as they may take it personally and then it may effect the people they talk to and so on. Having a good understanding of Emotional intelligence is important to have in the workplace and pretty much everywhere you go. Being aware of ones emotions and being able to control and handle certain conversations is a helpful part of your success when talking with...