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How to Create a LinkedIn Profile for IT Computer Support

Why is LinkedIn Important for IT Computer Support Career? The proliferation of social media website has evolved into an extremely effective internet job search tool that recruiters and hiring managers used to scour sites for potential candidates. Websites such as LinkedIn, applicants use to post resume and e-mails directly to company’s websites they may be interested in working for. The powerful aid of the internet employs a very important role in today’s technical society. LinkedIn is a great and professional way for networking and connecting with your colleagues, college or university professors. This website is used by students, teachers, prospective job seekers, employers, job recruiters, etc. This blog will walk you through the necessary steps of creating an IT Computer Support LinkedIn profile page. It will also list some of the key features that should be included in your LinkedIn profile; which will also make your profile page, standout, look professional and eye-catching to the viewers. IT Computer Support Specialist Technician A professional profile should include a recent photo that is of high-quality caliber. It is very important to present yourself in a professional manner which involves looking well groomed; for example, a nice light-colored shirt, a suit jacket and matching tie and for ladies a blazer with a nice top underneath it will present a clean, sharp and professional image. Remember to smile to enhance your professional look. An appropriate headline pertaining to your IT Computer Support Specialist career is important as it catches the viewers’ attention. You want the perspective employer to know what your career field is without reading through paragraphs of information and still do...

Deploy latest version of iPhone X to employees of Medium size company in Milwaukee

This guide, we will highlight the steps that need to get an iOS program up and running using the Casper Suite and Apple’s user-friendly deployment programs. pretend there’s an organization is about to deploy iOS devices to their employees, and they are not sure where to start, that’s where the Apple Management Experts can help. Since 2002, JAMF Software and the Casper Suite (The Casper Suite is a collection of Mac and iOS management tools) solution have helped organizations across the globe ensure their Apple programs are a success.   Step 1: Sign up for Apple’s Device Enrollment Program and Volume Purchase Program Enroll your party/company at deploy.apple.com Get the Apple Customer Number from Apple or your Reseller this is required for Device Enrollment Program. Use a shared email address for the Apple ID Outline who has access to the Device Enrollment Program (DEP) portal page via Admin setting within the DEP site.   Step 2: Consider Apple ID strategy With iOS 9 and later, you can deploy apps to either users’ Apple IDs or directly to a device. Select whether to use Apple IDs based on the app deployment preference. User-based deployments, separate Apple ID per user is recommended. Apple IDs necessitate an email address, so consider using users’ work email or their personal email.   Step 3: Ensure stable Wi-Fi and networking Solid Wi-Fi and modern networking are serious for a successful deployment. Make sure the organization has enough bandwidth and wireless routers to handle all your new devices. The Casper Suite requirements to communicate to your devices over the internet for management. You will need to...

How to Prepare and Get Certified for HDI SCA Certification in the Milwaukee Area

The HDI SCA certification benefits help desk professionals and support center analysts so they can provide the best customer service on the job. The certification training focuses on help desk strategies for customer service, highlighting problem solving and trouble shooting skills, call handling procedures, incident management, communication skills, and an introduction to ITIL processes. ITIL processes are five stages that focus on IT services such as service strategy, service design, service transition, service operation, and continual service improvement. This certification confirms that they understand service management processes and practices, while providing a competitive edge for career progression. This certification would look good on a resume for students who are going into computer desktop support career field. Task List Taking a certification exam is not as simple as you would think. There are steps to follow and time spent to study for the exam. Following these tasks will help organize yourself and be ready for the certification exam: Learn about the certification Find out what the exam covers Take classes/Study Take practice tests Schedule an exam After following these tasks and passing the exam make sure to add your new certification to your resume and online profiles. Adding the certification to your resume and online profiles will improve your chances for a job in your field right away. Preparing for the exam Fist thing to do to prepare for the HDI SCA exam is to check what the exam covers. HDI offers training to help you prepare for the exam on their website. The course outline for the exam is split into 8 units: Unit 1: Evolution of the Support...

Prepare and Get Certified – HDI Certifications in Milwaukee (Help Desk Institute)

There are many different certifications that you can achieve with a little hard work and dedication. You will need to look at all the possible certifications you can get, and then decide on which one is the best fit for you. The HDI-SCA certifications in Milwaukee are also very good certifications to have. HDI’s overall mission is to facilitate professional development and to foster organizational success through exception customer service, with a focus on help and support desk operations. Being HDI certified shows that you have that baseline of knowledge for the position. They know that you passed the HDI certification test and can do the job. You will be more likely to get the job if you have one than if you do not. There are many different types of HDI certifications you can get, all which will help you greatly. Each HDI exam consists of 65 multiple choice questions and needs to be completed in 75 minutes (1 hour and 15 minutes) and score a minimum score of 80% to pass the certification test. Each certification test is around $145.00 USD. Some of the certification exams range up to as much as $225.00. Those are for director and manager certifications.  There are practice tests you can take which I would highly recommend. Taking practice tests before going to the real exam can help you are greatly and reduce some stress while taking the test having some practice doing it already. You will need to be prepared to study for a couple hours every day for the exam. You want to make sure you pass it the first...

Prepare and get certified for HDI SCA in Milwaukee Area

  The HDI SCA is a very prevalent certification among those in the information technology industry, and is one of the first certifications you should consider getting. In order to obtain the HDI SCA you must first understand the basic purpose that it servers is to teach you: incident management, critical thinking skills, effective communication strategy, improving customer interaction, as well as managing difficult customers. This is a very useful skillset to possess in any IT support job. Once, you understand what the HDI SCA is all about, the next step is to prepare to take the exam. There are multiple methods you can choose from to prepare for the HDI SCA.  The internet has many different resources available to you, some for free and some not. Before you start taking practice exams it is wise to research the general content of the HDI SCA exam (http://www.thinkhdi.com/education/courses/hdi-support-center-analyst.aspx). The first step in preparing yourself for the HDI SCA is to create a study plan. You want to take your time and create a realistic plan that you will stay committed to. I find it’s best to stretch studying out over the course of many weeks. There are many different options to choose from when it comes to studying for this exam. You can go the free route and try to find information on the internet or you can take lessons such as the ones that CBT Nuggets offers (https://www.cbtnuggets.com/it-training/hdi-desktop-support-sca-hdi-sca). For you to maximize your chances of success it would be best to exercise as many options as possible until you feel comfortable with the content. Usually, I like to take...