7 Steps to improve your presentation skills to get a job during interview.

1. Rehearse 2. Use pictures with slides 3. Stand still, plant your feet 4. Breath, relax 5. Use eye contact 6. Be engaging 7. Thank everyone when finished

Several Essential Tips for Writing a Resume

Class 10 - Several Essential Tips for Writing a Resume Class 10 - IT Support...

How To Prepare and get HDI SCA Certified (Help Desk Institute Support Center Analyst)

The Information Technology field is ever growing, especially in security and support. Education is crucial in order to actually obtain a position in these fields. Also, while having a degree in IT is indeed helpful in not only knowing what to do in the field you plan on working in, most IT companies require a degree in such fields, usually an Associates. However, in order to actually get noticed by those companies when you attempt to apply for a career in your field of choosing, getting a certification in your field certainly does help you in your endeavor. Certifications aren’t requirements usually, but, compared to possibly the many others applying for the position you want, they certainly do help your chances in getting noticed. A certification shows that you took the extra steps in order to further yourself and your education to obtain a position in preferred area, it also shows that you know what to do if you’re employed in the career you want. Certifications vary largely to the areas in IT. In addition, all certifications require you paying for them, studying the information provided, and passing the exam in the end. The particular certification I’m going over is the HDI SCA (Help Desk Institute Support Center Analyst) certification. This certification is particular to the support field of IT, if the name of the certification wasn’t obvious enough. How would one prepare for this certification? How exactly is it helpful for you to have this certification? Hopefully I’ll be to help with that. Why is this certification something to consider getting? Because you are most likely to have...

HOW TO SETUP AND CONFIGURE WIRELESS NETWORK IN SECURE MANNER

Evette

Evette

Passionate Information Technology Customer Support Specialist Student at Milwaukee Area Technical College
Motivated and determined Information Technology Customer Support student with an anticipated graduation date of Spring 2018.
Evette
Wireless networks are setup based on the administrator or end user’s goals, which includes:  speed, range, and security.  Deploying secure wireless networking is an ongoing practice.  Employing encryption to protect wireless network is one of the best manner to protect your wireless network from attacks and interceptions.  Encryption is the process of preventing unauthorize access by changing information or data into a code.  Wireless network users have an option of choosing between three common forms of secure encryption.  These options are: WEP, WPA. And WPA2.  Details regarding these protocols can be accessed through Wireless Encryption Basics.  Passwords are simply one level of security.  Encryption and selecting the right wireless broadband router are also essential when setting up your wireless network.  Another facet of setup of routers that should be considered is location.  Placement of the wireless router near a window means that your wireless signal range reach too far outside the house where it can be easily interception by cybercriminals.  Place your router in the middle of you house so all rooms have the same internet access.  When you leave on vacation, make sure to disable your wireless network, prevent an opportunity for malicious hackers to attempt to gain unauthorized access to your network. Here are great points about securing your wireless network: New technology on routers has wi-fi protected setup which has a WPS button to lock the device during setup. As with any software, check the manufacturer’s website for updates to your firmware. Disable SSID in your wireless setting which will prevent your device showing up is a list of nearby network. Each device on the network...

Finding Repair instructions for Mobile devices online

Evette

Evette

Passionate Information Technology Customer Support Specialist Student at Milwaukee Area Technical College
Motivated and determined Information Technology Customer Support student with an anticipated graduation date of Spring 2018.
Evette
Today, your greatest information source lies right at your fingertips.  It is the world-wide web (“www” or “web”)! The web is an information space where documents and other web resources are identified by Uniform Resource Locators (URLs), interlinked by hypertext links and easily accessible through the internet.  Countless “how to’s” and do-it yourself “diy” imaginable is sourced on numerous websites.  And the leading forum specializing in internet-related searches, including webpages, images, videos and more in Google.  Google is the perfect place to find instructions for disassembling and reassembling laptop, Ultrabook, and mobile device repair, and much more. Notice, the snip (or partial screenshot) of the Google search engine below or Chrome browser (Google and Google Chrome have similar names, but different details –  Chrome is a web browser developed by engineers at Google). After typing in whatever you want to search, press the Enter key on the keyboard of your computer. Choose the most specific or relevant keywords or phrases to describe your topic, for example:  “how to disassemble an iPhone 4S?” and press ENTER on your keyboard. To maximize your search research, give specific details about the product, such as manufacturer’s name and version.  Next, access your results.  Use the tabs at the top to help define what type of search you want.  For “how to,” I would suggest a video.  In the image above, the first search result shows a guide in a portable document format (commonly referred to as “pdf” which is a file format used to present and exchange documents reliably), and the second is a YouTube link.  The more information you have, the better! ...

How to recover user files as part of mobile device repair?

  If you have a phone that is not functioning because of damage or other issues, you might be worried about your data. Not having the access to your contacts, calendar, email, and apps, it is impossible to get your work done or to simply communicate. I have two cool apps that you can use to get all your data back to your new phone. 1. The first app is called Smart Switch and you can download this app at Google Play. This app helps you transfer all your contacts, messages, photos, videos, music, calendar events, apps, etc. Smart Switch gives you  three options to transfer your information. The first option is you have to make sure both phones have the Smart switch app on both screens and then it will ask you to select how to transfer and you will need to tap wireless and follow the steps on the app. The second option is USB cable, you need to make sure you have both phones connected to the same USB cable and select the USB Cable option on the app and follow the steps. 2. The second app is called Samsung cloud and is usually a built in app on your Samsung device. This app helps you keep all your data in one place just in case you lost, have stolen, or a broken device. You can easily backup, sync, restore, and have all your information to your new phone. There is a way to setup and manage your preferences from one screen, sync and view your photos from any galaxy device, and backup and restore on...