Preparing for Skills Test and Completing Your Application

When preparing to complete an application for an IT support job and getting ready to take a skills test for that job, you need to know what the employer is going to be looking for. These will of course be based on the position that you are applying for and differ depending on any prior experience you might have from previous jobs or education. When looking at skills, you should look at both technical skills as well as personal skills. Technical skills are acquired most of the time from school or experience in doing something where as personal skills will be more based on you. Some examples of a technical skills are; technical writing and coding and programming. Examples of personal skills are; critical thinking and problem solving. I will start out by going over a couple skills that are important when applying for a support job. One of the most important things employers are going to be looking for is your communication skills. Some important aspects of having good communication skills are being able to listen, being respectful and having an open mind. Most people believe that IT professionals can work well without good communication, but this is not true. Most of the times, IT professionals will be working together as a group. You will also work mostly with people who are not as computer savvy as you, so your communication skills will help you be able to better explain things to the people you are helping and work better together with your coworkers too. Another skill that you should have is good time management. This is because...

7 New key enhancements in the latest version of iPad

  Today I will be discussing 7 new key enhancements for the most recent version update of the iPad the version for this is the iOS 12 it is noted that it brings more power to the consumer so let me tell you about a few new things for the iPad. First is that it is 70 percent quicker swipe for the camera. That means when you are on the move you won’t miss that moment with the newest version of iOS 12 at 70 percent faster time to get to the camera app. Second, it has up to 50 percent faster keyboard display. That means when you have to text information for things like talking to a relative or a friend you will be able to use the new and the improved sensor it will know what you are texting a little more accurately this is for the consumer to have that physical keyboard feel with this new enhancement of the keyboard this is all possible. Third, the iPad has two times faster app launch under a heavy workload. This means that if you were browsing the internet you will still be able to get to the next app faster and the function of the app still will work as if there were no other apps running in the background. The fifth feature will be more face time with more people up to thirty-two people at once. This feature I believe will be very useful to a small business looking to speak to all his or her employees all at once. The sixth feature that will be available...

How to Obtain a Microsoft Office Specialist Certification

The Microsoft Office Specialist (MOS) Certification is a certification for a select few of Microsoft’s Office products. There are a total of five products that you can be certified in. Becoming successfully certified in one product gains you the MOS certification. Unless you are going for a higher Office certification, you should choose which products you need to be certified in and focus your efforts on those products.   Choose what test(s) to take There are a total of 5 tests in the 2016 series of tests: Word (77-725) Excel (77-727) PowerPoint (77-729) Access (77-730) Outlook (77-731)   Each program has its own skills to master and while some skills can transfer from one test to another, you should treat each test as its own standalone certification if you plan to take more than one.   Study Guides There are many resources on the internet that you can use to study for this test ranging from free to paid in multiple formats. The best advice I can give is to use a mixture of both, so you get multiple views on the processes and requirements from multiple people. This will allow you to gain a better understanding of the competencies needed to pass the test. For example, TestOut has a Desktop Pro Plus program that goes over all five programs and what you need to know to become MOS certified. Another option is from Certiport (where you will buy your test vouchers). You can buy a bundle that includes your test voucher, a retake voucher, and access to a single Office product training course. Microsoft also suggests books that...

How to create a winning resume and cover letter

  How to create a winning resume and cover letter James Johnson   You have the education and skills need to get that job you have been eyeing up but fist you must get that interview. You may ask yourself but how do I get that interview. The answer is simple, you need two things a good resume and a cover letter. In this article I will tell you how to create these two essential items. To craft the perfect resume, you will first need to gather your information into one place which includes items such as work history, and education, as well as others. We will get into detail about the information later when we compile this information into our resume.  The first section is going to be your header with includes your name, address, telephone numbers and email address. This section should have your name in bigger font compared to the rest of the information in the header. If you have a professional social media account, such as linked in this the section you will want to include the hyperlink in. The next section after the header should be your career objective which is the statement telling a prospective employer what kind of job you are seeking and the skills and experience you have. Your career objective should be one or two sentences long. The section that comes after this is going to be your employment information that you gathered before. You should start with you most recent employment and go back up to 10 years. The formatting of the employment history can be newest employment at...

Key Considerations When Creating a Résumé and Cover Letter for IT Computer Support Jobs

The Cover Letter A successful cover letter can easily set you apart from other candidates. As with any document you are going to send off to a company, you should make sure it is personalized for that specific company. Include items that the employer is looking for and leave things that are not related out. While having a template for your cover letter will save you some time, the bulk of the work must be done manually every time.   What to include in a cover letter There are quite a few things that you need to include in a cover letter. They are: A heading including your name, address, and contact information The date you wrote the letter The person you are addressing the letter to (if applicable) A formal salutation One paragraph explaining that you are interested in the job and how your qualifications will fit the job A second paragraph stating strong points on your résumé and how they can be applied to this job A third paragraph that sells your skills to the reader A final paragraph requesting an interview and state a date that you will follow up to set an interview up A thank you of some kind for their time Sincerely Your signature with your name typed out below it   While this is quite a lot, you need to be able to adapt to each employer. Some employers want short cover letters that are only a paragraph or two long. Others will want a full page. As with almost all résumés, a cover letter should never go past one page. If...