Here are some typical standard interview questions that a lot of employers will ask as well as my suggestions with how to answer these types of questions:
- Why should we hire you?
- This is the opportunity to sell yourself. It gives you the chance to talk about your skillset, your prior work expierence that applies to the job and the assests that you would bring to the company.
- What did you like or dislike about your previous job?
- Be honest with this question. Explain all the good things about your last job and why you liked them. When explaining things that you disliked stick to things that wont be bashing the company you worked for instead use specific things like benefits or other things that are out of your control.
- What are your goals for the future?
- This is your chance to sell where you want to go not only in professionally but in life. This is where you can give a brief shot of who you are outside of work as well as showing you have the drive to work your way up the ladder.
- Describe a difficult work situation / project and how you overcame it.
- This is a chance to give a specific example of something hard that you were faced with and how you responded and overcame it to me a deadline or finish a hard task that was assigned to you.
These are similar questions to a lot of tests that can be asked to be taken on job applications. I have included the answers and how/why I chose those answers:
- What would be the next letter in this series? A … C … F … J … O…
- In this example they are showing letters that are spread out and you need to find the pattern in this specific one the next letter is U because each gap goes up by one with the amount of letter in between.
- DIDIIDID is to 49499494 as DIIDIIDD is to:
- The answer to this example is 49949944. The way to get to this answer is seeing that all 4’s are D and all 9’s are I.
- Which one of the following five is least like the other four? Cat – Lion – Dog – Turtle – Elephant
- The answer that I came up with this one is that a turtle is the least like the other 4 because the other 4 are all mammals.
The difference between technical skills tests and personality tests is technical tests will typically have a lot of word problems, math problems, and regular problem solving questions that are going to have a correct answer and not an opinion or multiple options to choose from. Your personality tests are going to be statements provided in which you will usually pick a most likely to least likely answer for how the statement applies to you.
These tips are somewhat generalized but as far as the IT Support field goes make sure to make it all about how your knowledge will apply to their job. Whether that is the course work and degree that you have received, on the job training that you have received or even certification exams that you have passed and received.
For me the best thing you can do is always answer everything truthfully and morally correct. Employers biggest thing is they want an honest employee that is not selling them a lie just in order to get the job. They want to hire someone that can both complete the job and be honest about who they are and why they are seeking the job.
Keep your cover letter neat and filled with valuable information that you can’t get all on your resume. Your cover letter is your way of providing a little more detail about yourself and how you can fit into their company. Include a section with a few bullet points of why you are a good fit for the position, include conclusion a section telling when you are available for an interview, and include an intro that covers why you are seeking the position that they have offered.