IT Computer Support Specialist Degree Program Third Semester Courses.

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ITSUP-150 Emerging Technologies (Mobile Device Repair)

Quick Course Overview

This course provides students with expert mobile device repair knowledge and advanced repair skills. It incorporates both classroom education and hands-on real world repair scenarios where students will gain immediate knowledge to service and repair smartphones, cellular phones and hand-held devices. Students learn how to disassemble and repair IOS, Android and Windows mobile devices. Students also learn how to troubleshoot phone issues, resolve network communication issues on the device, replace batteries, LCD, broken lens, cameras and touch screens. Course also teaches students the concepts of data transfer and recovery, jailbreaking, and cell phone locking and unlocking. For complete course information, including Course ID, Course Title and Course description click here to navigate to MATC INFOnline Master Repository system.

3 Credits

 

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ITSUP-152 Apple OSX Certified Support Professional (ACSP)

Quick Course overview

This hands-on course provides an in-depth exploration of troubleshooting of the Apple OS X operating systems and prepares students for Apple OSC Certified Support Professional (ACSP) certification. This course will teach students the best methods for effectively supporting users of the Apple OS X operating system. Course covers labs on installation, setup and configuration, OS X recovery, software updates, file system, FileVault, permissions and sharing, data management, application and processes, network configuration, network services, peripherals, printing and system startup. The course is a combination of lecture and hands-on case study exercises that provide practical real-world experience. For complete course information, including Course ID, Course Title and Course description click here to navigate to MATC INFOnline Master Repository system.

3 Credits

 

IT-107 Social Networking and Business Communications

Quick Course Overview

This course is an introduction to social networking, communication, and collaboration tools utilized in a business environment. Students will learn to set-up, use and support these tools. Emphasis will be placed on proper business communication and development of a personal résumé that supports work within the information technology field. For complete course information, including Course ID, Course Title and Course description click here to navigate to MATC INFOnline Master Repository system.

3 Credits

Disclaimer: MATC INFOnline is the master repository for the course ID, Course title and Course description and book information. Information provided on this site is for informational purposes only and may not be the most current to reflect the recent changes. Make sure to always check INFOnline MATC master repository for the current course and book information. Click here to navigate to MATC INFOnline Master repository for course information. Select ITSUP – IT Support for full list of IT Computer Support courses with their descriptions.

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