MATC Information Technology Programs at West Allis Campus (IT Support)

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MATC IT Computer Support Specialist program prepares students for Information Technology careers to help local businesses manage Information Technology for their IT departments. Average IT Computer Support Specialist starting salary is $48,000.00 per year. 90% of students get employed after graduation. Learn more about IT Computer Support Specialist Salary after graduation.

IT Computer Support Specialists help with:
– Install, configure and support desktop and server operating systems
– Configure and deploy Windows and OSX laptops and servers
– Administer and support IOS, Android and Windows smartphones and tablets
– Support, monitor and troubleshoot computers and computer networks
– Secure network devices to protect company assets
– Utilize soft skills and Customer Service Skills to help end user troubleshoot issues
– Apply Analytical and problem solving skills to resolve end user issues

MATC is a public computer school in the Milwaukee Metropolitan area. It provides computer training and student get unique education experience. Graduates earn Information Technology Associate Degree, Technical Diplomas and Certifications in IT Computer Support. Online classes available. Get ready to pass Certification exams: COMPTIA A+ Certification, COMPTIA Network+ Certification and COMPTIA Security+ Certification, Apple Certified Support Specialist Certification, Microsoft Windows 10 Certification, HDI SCA Certification, HDI DST Certification, ITIL Certification, COMPTIA Project+ Certification and more.

Proudly helping residents of Waukesha, West Allis, Brookfield, Willow Springs, Town of Lisbon, Sussex, Colgate, Lake Five, Merton, Hubertus, Monches, North Lake, Alderley, Monterey, Lac La Belle, Oconomowoc, Nashatah, Delafield, Pewaukee, Waterville, Wales, Genesee, Saylesville, North Prairie, Ottawa, Oak Hill, Concord, Ixonia, Sugar Island, North Prairie, Palmyra, Eagle, Jericho, Mukwonago, Vernon, Big Bend, Muskego, Franklin, Caldwell, East Troy and other areas in Wisconsin to learn more about computers and get employed in Information Technology (IT) industry in Milwaukee Metropolitan Area.

 

Learn what students are saying about MATC IT Computer Support Specialist program

MATC offers Pathway in Information Technology , which allows students to start with the small investment and gradually grow in your career. Click here to learn how IT Computer Support Specialist Pathway can help get you started

 

MATC West Allis Information Technology Programs (IT Support)

To help student quickly start education process and get tangible outcomes fast MATC's IT Computer Support Specialist Pathways have been created. Pathways help students choose between the different educational educational credential available for IT Computer Support Specialist Program.

Pathways allows students to start small and get a certificate in one semester to start searching for the jobs. After getting the certificate students can either continue their studies while being employed (most of IT Computer Support courses are offered in the evenings or online) or take a break in education and return back to the studies later. Student don't even have to be part of any program and might be taking a course to get better with specific skills and/or technologies. We have designed IT Computer Support Pathway in such way that any technical course students take counts toward either Certificate, Technical Diploma or Associate Degree Educational credentials. Most of the courses are also interchangeable with other MATC programs and also can be transferred toward 4 year degrees.

Pathways are also helpful for students that might have different interests and goals with IT Support technologies, since it offers transfer opportunities to other IT Programs inside or outside of MATC. Curriculum is offered in different methods for flexibility of scheduling. Financial Aid is available to qualified candidates.

IT Computer Support Pathway offers students following benefits:

  • Allow students to get educational credentials as they gradually complete studies, by using embedded certificates and technical diplomas
  • Builds a pathway for IT Support graduates to introduce embedded Certificates and Technical diplomas to provide better employment value for the students and make it easier for them to find the job, after graduating with educational credentials from MATC
  • Allows students to get selective educational credentials in 6 month or less to help them start looking for a jobs in IT Support industry after graduation
  • Allows students, that had to stop the studies due to employment or family situations, to return back to college and continue their studies to allow them to progress and grow in their current careers
  • Program courses available through the program teach student with the current skills, in demand by Milwaukee area employers, to give MATC IT Support graduates competitive advantage and help secure and keep jobs
  • Improve classroom supplies utilization by adding more exercises into the curriculum that use modern technologies
  • Accommodate many needs for prospective student candidates with different objectives and different levels of IT experience

MATC IT Support Pathways consists of Associate Degree, Technical Diplomas and Certificate Programs, listed below

 

MATC West Allis Information Technology Certificates (IT Support)

IT Service Center Technician Certificate

Start your information technology career through this certificate program that can be completed in one semester. You will gain important skills and prepare for several key industry certification exams, including:
• CompTIA A+
• IT Technician
• Help Desk Institute (HDI) Support
Center Analyst
• HDI-Desktop Support Technician
ITIL Foundation

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Course placement assessment of basic skills proficiency

Download PDF Program Card for IT Service Center Technician Certificate

 

IT Level 2 Service Center Technician Certificate

This certificate provides preparation for CompTIA’s Network+ and Security+ certifications, HDI’s Support Center Analyst and Desktop Support Technician, as well as ITIL. Students acquire the skills necessary for level-two service center support.

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Course placement assessment of basic skills proficiency

Download PDF Program card for IT Level 2 Service Center Technician Certificate

 

IT Microsoft Enterprise Desktop Support Specialist Certificate

Skill sets gained will provide working knowledge to identify and resolve operating system, application and security issues; and to maintain and manage Windows 7 systems. Hands-on lab learning includes installations, deployments, configurations, maintenance and monitoring systems.

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Course placement assessment of basic skills proficiency

Download PDF Program Card for Microsoft Enterprise Desktop Support Specialist Certificate

 

MATC West Allis Information Technology Technical Diplomas (IT Support)

IT Computer Support Technician Technical Diploma

Program Code: 31-154-6

Coursework in IT Computer Support Technician Technical Diploma two-semester program prepares you for industry-sought certifications, including CompTIA’s A+, Network+, Security+, Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), HDI-SCA, HDI-DST, ITIL Foundation and more.

Program Learning Outcomes
• Apply analytical and problem-solving skills to resolve end-user issues
• Install, configure and support desktop and server operating systems
• Configure and deploy Windows and OSX laptops and servers

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Knowledge of computer fundamentals
• Demonstration of basic skills through the course placement assessment

Download PDF Program Card for IT Computer Support Technician Technical Diploma

 

IT User Support Technician Diploma

Program Code: 30-154-6

Receive Apple support training, along with mobile device repair and administration, through this 12-credit program. The
coursework prepares you for Apple ACSP, CompTIA’s Mobility+ and HDI-SCA, HDI-DST and ITIL Foundation industry standard certifications.

Program Learning Outcomes
• Utilize customer service and soft skills to help end-users troubleshoot issues
• Apply analytical and problem-solving skills to resolve end-users issues
• Administer and support iOS, Android and Windows smartphones and tablets

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Knowledge of computer fundamentals
• Course placement assessment of proficiency in basic skills

Download PDF Program Card for IT User Support Technical Diploma

 

IT Help Desk Support Specialist Technical Diploma

Program Code: 31-154-7

Prepare for industry-sought certifications including CompTIA’s A+, Network+, Security+ and Mobility+ Device Administrators (iOS, Android and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST and ITIL Foundation.

Program Learning Outcomes
• Install, confi gure and support desktop and server operating systems
• Confi gure and deploy Windows and OSX laptops, desktops and servers
• Administer and support iOS, Android and Windows smartphones and tablets
• Use customer service skills to work effectively with users

Admission Requirements
• High school diploma or GED; and one year of high school-level algebra
• Demonstration of basic skills through a course placement assessment

Download PDF Program Card for IT Help Desk Specialist Technical Diploma

 

MATC West Allis Information Technology Associate Degree (IT Support)

IT Computer Support Specialist Associate Degree

Program Code: 10-154-3

IT Computer support specialists are in high demand locally and throughout the United States. This program prepares you for industry-sought certifications, including CompTIA’s A+, Network +, Security+ and Mobility+ Device Administrators (iOS, Android and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST and ITIL Foundation.

Program Learning Outcomes:
• Demonstrate soft skills and customer service skills
• Apply analytical and problem-solving skills to resolve end-user issues
• Install, configure and support desktop and server operating systems
• Configure and deploy Windows and OSX laptops and servers
• Administer and support iOS, Android and Windows smartphones and tablets

Admission Requirements:
• A high school diploma or GED
• One year of high school-level algebra
• Demonstration of basic skills through a course placement assessment

Download PDF Program Card for IT Computer Support Specialist Associate Degree Program

 

COMPTIA Training and Certifications

MATC Information Technology Associate Degree Program

As  part of the IT Computer Support Specialist program, in addition to getting Information Technology Associate Degrees, Diplomas and Certificates, we prepare students for COMPTIA certifications exams: you can attend A+, Network+ or Security+ training class in one of MATC Milwaukee campuses (Downtown, Oak Creek or West Allis) to get ready for certification exam. Our classrooms are equipped with the state of the art necessary tools to let you get the most out of your COMPTIA A+, COMPTIA Network+ or COMPTIA Security+ training.

CompTIA A+, Network+ or Security+ are vendor-neutral certifications from CompTIA certification is appropriate for entry-level computer technicians and is especially helpful to get first job in Information Technology. Comptia Certified technicians have a broad base of knowledge and competency in core hardware and operating system technologies in areas such as installation, preventative maintenance, networking, security and troubleshooting:

  • CompTIA A+ Plus 220-901 Certification Exam  covers the fundamentals of computer information systems and the installation and configuration of PCs, laptops and related hardware, as well as some basic networking. Passing 220-901 CompTIA A+ Exam allows you to earn certificate to jump-start your career in the Information Technology (IT) industry, which typically leads to higher earnings and opens up opportunities for a more fulfilling career.
  • CompTIA A+ Plus 220-902 Certification Exam  covers the skills required to install and configure PC operating systems, as well as configuring common features (e.g. network connectivity and email) for mobile operating systems Android and Apple iOS. Passing 220-902 CompTIA A+ Certification exam focuses on software aspects of troubleshooting and lets students earn certificate to jump-start your career in the Information Technology (IT) industry. The certificate covers the essentials of PC, laptop, mobile device, printer and operating system maintenance and can lead to higher salaries and opens up opportunities for a more fulfilling career.
  • COMPTIA Network Plus Certification Exam   helps test if candidate has the knowledge and skills required to troubleshoot, configure, and manage common network devices; establish basic network connectivity; understand and maintain network documentation; identify network limitations and weaknesses; and implement network security, standards, and protocols. Exam also helps validate that candidate will have a basic understanding of enterprise technologies, including cloud and virtualization technologies.
  • COMPTIA Security Plus Certification Exam  helps validate foundation-level security skills and knowledge Identify risk in the following areas: identification of risks, providing infrastructure, application, information and operational security, applying security controls to maintain confidentiality, integrity and availability, identifying appropriate technologies and products and troubleshooting security events and incidents

IT Computer Support Specialist students are eligible to get COMPTIA A+, COMPTIA Network+ and COMPTIA Security+ Exam Vouchers at discounted price. This helps students save money, if they decide to get COMPTIA certification.

IT Industry Certifications from HDI, Microsoft, Apple and ITIL

As part of IT Support Program we prepare students to pass IT industry certifications. You will be ready to take industry certification exams including CompTIA A+, Microsoft Certified Technology Specialist (MCTS) – Windows 7, HDI Support Center Analyst (HDI-SCA), HDI – Dockside Support Technician, ITIL Foundation, Apple OSX Certified Professional (ACSP), Mobility+ Administrator (IOS, Android and Windows), COMPTIA Network+ and COMPTIA Security+. MATC Information Technology Degree Program

Download list of  MATC IT Computer Support courses that prepare you for Certification

 

MATC West Allis Campus Address

1200 South 71st Street
West Allis, WI 53214-3110
414-456-5500

 

MATC West Allis Campus Map

 

Learn more about MATC West Allis Campus. Contact us for more information on how to Get Started with MATC IT Computer Support Program.

 

Click here to Register for IT Computer Support Program at MATC