How to Register for MATC IT Computer Support Program

Registration for IT Computer Support Specialist Program is a multi-step process.

Learn more about Information Technology Programs at MATC

Select the right Educational Credentials

MATC Information Technology Certificates

IT Service Center Technician Certificate

Start your information technology career through this certificate program that can be completed in one semester. You will gain important skills and prepare for several key industry certification exams, including:
• CompTIA A+
• IT Technician
• Help Desk Institute (HDI) Support Center Analyst
• HDI-Desktop Support Technician
ITIL Foundation

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Course placement assessment of basic skills proficiency

Download PDF Program Card for IT Service Center Technician Certificate

 

IT Level 2 Service Center Technician Certificate

This certificate provides preparation for CompTIA’s Network+ and Security+ certifications, HDI’s Support Center Analyst and Desktop Support Technician, as well as ITIL. Students acquire the skills necessary for level-two service center support.

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Course placement assessment of basic skills proficiency

Download PDF Program card for IT Level 2 Service Center Technician Certificate

 

IT Microsoft Enterprise Desktop Support Specialist Certificate

Skill sets gained will provide working knowledge to identify and resolve operating system, application and security issues; and to maintain and manage Windows 7 systems. Hands-on lab learning includes installations, deployments, configurations, maintenance and monitoring systems.

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Course placement assessment of basic skills proficiency

Download PDF Program Card for Microsoft Enterprise Desktop Support Specialist Certificate

 

MATC Information Technology Technical Diplomas

IT Computer Support Technician Technical Diploma

Program Code: 31-154-6

Coursework in IT Computer Support Technician Technical Diploma two-semester program prepares you for industry-sought certifications, including CompTIA’s A+, Network+, Security+, Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), HDI-SCA, HDI-DST, ITIL Foundation and more.

Program Learning Outcomes
• Apply analytical and problem-solving skills to resolve end-user issues
• Install, configure and support desktop and server operating systems
• Configure and deploy Windows and OSX laptops and servers

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Knowledge of computer fundamentals
• Demonstration of basic skills through the course placement assessment

Download PDF Program Card for IT Computer Support Technician Technical Diploma

 

IT User Support Technician Diploma

Program Code: 30-154-6

Receive Apple support training, along with mobile device repair and administration, through this 12-credit program. The
coursework prepares you for Apple ACSP, CompTIA’s Mobility+ and HDI-SCA, HDI-DST and ITIL Foundation industry standard certifications.

Program Learning Outcomes
• Utilize customer service and soft skills to help end-users troubleshoot issues
• Apply analytical and problem-solving skills to resolve end-users issues
• Administer and support iOS, Android and Windows smartphones and tablets

Admission Requirements
• A high school diploma or GED
• One year of high school-level algebra
• Knowledge of computer fundamentals
• Course placement assessment of proficiency in basic skills

Download PDF Program Card for IT User Support Technical Diploma

 

IT Help Desk Support Specialist Technical Diploma

Program Code: 31-154-7

Prepare for industry-sought certifications including CompTIA’s A+, Network+, Security+ and Mobility+ Device Administrators (iOS, Android and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST and ITIL Foundation.

Program Learning Outcomes
• Install, confi gure and support desktop and server operating systems
• Confi gure and deploy Windows and OSX laptops, desktops and servers
• Administer and support iOS, Android and Windows smartphones and tablets
• Use customer service skills to work effectively with users

Admission Requirements
• High school diploma or GED; and one year of high school-level algebra
• Demonstration of basic skills through a course placement assessment

Download PDF Program Card for IT Help Desk Specialist Technical Diploma

 

MATC Information Technology Associate Degree

IT Computer Support Specialist Associate Degree

Program Code: 10-154-3

IT Computer support specialists are in high demand locally and throughout the United States. This program prepares you for industry-sought certifications, including CompTIA’s A+, Network +, Security+ and Mobility+ Device Administrators (iOS, Android and Windows), Microsoft Certified Professional in Windows Desktop, Microsoft Enterprise Desktop Support Technician (MCITP), Apple OSX Certified Support Professional (ACSP), HDI-SCA, HDI-DST and ITIL Foundation.

Program Learning Outcomes:
• Demonstrate soft skills and customer service skills
• Apply analytical and problem-solving skills to resolve end-user issues
• Install, configure and support desktop and server operating systems
• Configure and deploy Windows and OSX laptops and servers
• Administer and support iOS, Android and Windows smartphones and tablets

Admission Requirements:
• A high school diploma or GED
• One year of high school-level algebra
• Demonstration of basic skills through a course placement assessment

Download PDF Program Card for IT Computer Support Specialist Associate Degree Program

 

Check your Financial Aid eligibility

  • You might be eligible for financial aid for your education. Check your TAA eligibility by clicking the link and contacting MATC Financial AID Office.

 

Register for IT Computer Support Program

  • Apply for admission to MATC (if you are pursuing a degree program).
  •  You can register in person at any MATC campus. See phone numbers and campus addresses at matc.edu. Make sure you bring the program card, your identification and have all information necessary to complete the registration.
  • You may be able to register online.  New students should call 414-297-7900 for assistance.

 

Register for the Classes