How to manage emotional intelligence
Emotional intelligence is the ability to perceive, control and evaluate emotions. Since 1990, Peter Salovey and John D. Mayer have been the leading researchers on emotional intelligence. There are four branches of emotional intelligence. Salovey and Mayer had...Emotional Intelligence for IT Support Staff
Emotional intelligence (EI) Is the ability of a person to understand his or her own emotions and the emotions of others. It refers to the ability to perceive, control, and evaluate emotions. More and more employers have begun to assess a job applicant’s...
Emotional Intelligence in IT
What is emotional intelligence? Well, put plainly it is the ability to perceive the emotions of others. It can be understood through the use of body language, tone of voice, and even facial expression. In every day life we use it intricately every time we talk to...EQ and IQ in IT
In the Information Technology field, intelligence is quite an important thing. You need the ability to reason and think in order to be able to troubleshoot incidents and solve problems. However, especially in the service technician region of the IT field,...What our students tell us:
I just wanted to share with you that I was just offered a three month contract with good potential to get hired on, at Crosscom. They are an IT consulting firm for Kohl's department store. Just thought I would share the good news with you. Thank you for all of your advice, especially with the internship course, over the past couple of years!
Thank you, Justin Peterson, (June, 2015)
"I cannot stress enough how much I enjoyed my experience at MATC IT Computer Support Program. I have made so many friends and good people. Along with that I received knowledge to help me with my career. I really enjoyed many of these classes. I really like the mobile device classes. I am not sure where technology will go but I am along for the ride and this program helped get me on my way!!! “
Andrew Jones, (May, 2015)
"I believe IT Computer Support Specialist at MATC is a great program. I enjoyed everything from the easiest things to the most challenging things, it all added to my learning experience. All the necessary materials were provided from me to finish the course sufficiently and all my needs were met with in the program. This program is a great start for any person trying to pursue a career or interest in the IT world.!!! “
Matthew Spain, (December, 2015)
“The sharing of ideas and experiences is what makes the classrooms both enjoyable and worth the time to attend. “
Bob Schneidler, (May, 2014) letter
“Thanks to all of the instructors and fellow classmates with whom I've worked; it was a great learning experience.”
Brian Wilson, (May, 2014) letter
“Thank you very much for everything you have done. Last Friday was my graduation and I am truly honored and proud to be part of MATC. I have to be honest, my experience here in MATC was just one of kind and will be definitely always be thankful. “
Ben Azcueta, (December, 2015) letter
“I just wanted to reach out and thank you for your help at MATC - there were many bumps in the road - I was just offered a new job in support - and the salary is $47,000 a year - I am overwhelmed that an associates would yield this sort of compensation. Again thank you and I'll be in touch for more schooling at some point I am sure.”
Chris Taschner, (June, 2014) text message
“I’ve learned more about the business of IT than I ever knew; concepts which will likely come to underpin my further progress.”
Justin Schroeder, (June, 2014) letter