by Samuel Spain | Feb 24, 2015 | HDI - Help Desk Institute Certifications, HDI DST, HDI SCA, Information Technology Fundamentals, MATC Information Technology Certificates
People are unique creatures who express emotions everyday. We communicate through our emotions to show how we are feeling, giving off negative or positive emotions, which will effect other people emotions on day to day basis. Either walking down the street with a...
by Debbie Sleger | Feb 24, 2015 | soft skills, Tips and Tricks
Emotions play a major role in the day to day lives of everyone. In the world of IT Support, emotions need to be self-governed in dealing with daily tasks involved in IT Support. You deal with inanimate items, but it is the people who use these items that have the...
by Brandon Ploeckelmann | Feb 24, 2015 | HDI SCA
Is Emotional Intelligence Important? Understanding the concept of Emotional Intelligence is absolutely vital to being successful in the IT Support field. It’s arguably the most valuable asset to have in this industry. Having the ability to put...
by Omar | Feb 22, 2015 | Benefits of repair
Many people pride themselves as always having the latest and greatest of everything; whether that be fashion, automobiles, home furnishings or electronics, the result of this attitude is unnecessary waste. On top of that, we live in a throw-away society. Not only do...
by Brandi Burnett | Feb 17, 2015 | Get hired for your first IT Job, HDI - Help Desk Institute Certifications, Repair Parts sourcing, soft skills, Student articles
There are several places you can go to, to have your electronic devices repaired. Depending on what you are trying to repair, and how much you are willing to spend for your repair, Milwaukee has several places you can go. I went ahead and googled several places in my...