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How to prepare to job application and pass skills test for IT Computer Support Job

In this blog entry, I will discuss the formalities and preparations needed to complete for IT computer support job position. The information I have provided below highlights pertinent data needed to complete a job application for an IT Computer Support position: Communication skills – Grammar, spelling, punctuation, active listening, friendliness, open-mindedness, feedback, confidence, non-verbal, verbal, and written dialog–An IT support specialist should aim for excellence in all these areas.Typing Skills – A candidate for an IT support job will undergo a computerized typing assessment test in relations to how many words they type per minute including the number of errors made. The average typing skills expected is 40 words per minute with less than 5 errors. It is required that IT support specialist be able to type at least 60 words per minute with less than 5 or no errors.Support Help Desk – Expertise in the area of IT computer support technology is needed. As stated earlier, good communication and soft skills are also needed to be able to work with a diverse workforce. Good communication skills require the ability to work with people who maybe experiencing stress and difficulty regarding challenging IT computer issues. The IT support specialist needs to be able to effectively help all end-users in all situations, in a timely and professional manner.Creativity – IT technical support candidates needs to have new innovative cutting-edge ideas in-which they can help to elevate the company by saving time and money. Troubleshooting -As a potential candidate for an IT specialist position, it will be required for you to perform simple troubleshooting tasks with a brief explanation of the...

How to Find Disassembly and Reassembly instructions for laptop, Ultrabook and mobile device repair

How to Find Disassembly and Reassembly instructions for laptop, Ultrabook and mobile device repair? Depending on the type of laptop, Ultrabook or mobile device you are to repair, there are several ways you can locate instructions for disassembling and resembling these devices. The best way to find disassembly and reassembly instructions are to first search by the model and brand of mobile device, laptop or Ultrabook that you own. If you have a Dell Ultrabook it's best to do a search using both dell and Ultrabook disassembly and reassembly as keywords. This will give you a more narrowed down search that is specific to your kind of device. If you do a generic search it will give you instructions for their device which may not apply to yours.   I’ve located several websites that do provide guides on not only how to disassemble and reassemble but to upgrade and what tools to use to perform the task assigned.   If you are a visual person you can even watch YouTube tutorials to see how others have disassembled and reassembled their device or even, follow along with them. Here's a screenshot of a video on YouTube that shows the disassembly of a Dell Ultrabook:   To complete the process with less errors, I recommend using YouTube because it is easier to follow the instructions.   Have a laptop with a bad screen or a need to switch out a hard drive? This website provides a series of guides for you to do just that. The guides are divided up manufacturer which makes the search user friendly and very easy.  ...

How to give second life to old devices

Revitalize with new components Solid State Drive (SSD) – Solid State Drives present a tremendous performance improvement over the traditional mechanical drives. Full performance will be achieved if your device supports SATA3 (600MBPS) Even if the device only supports older SATA revisions, SATA2 (300MBPS) and SATA1 (150MBPS), an SSD will still deliver a performance increase over a mechanical drive If an older SATA interface is used, a the SSD will be limited by the speed and capabilities of the interface RAM Upgrade – Upgrading the RAM on an older system can help bring it up to par with newer systems Older system was designed with RAM requirements for the time in which it was released Make sure that you buy enough RAM to at least meet the requirements of your intended operating system Windows 10 – 32bit = 1GB minimum 32bit systems can only have a maximum of 4GB RAM Check RAM compatibility Lookup the model of your device or look at the internal RAM sticks Motherboard compatibility (speed, DDR standard, number of slots) and number on pins are the most important Revitalize with software Perform maintenance Delete old and unused programs Choose which programs run on startup Remove programs from the list that you do not need to start on login (Ex. iTunes) This may tremendously speed up login time and reduce RAM usage Located under the ‘Startup' tab of windows 10 ‘Task Manager' Check for viruses Viruses may be taking up valuable resources or reducing performance Set a disk defragment schedule Defragmenting the hard disk will help speed up performance by rearranging fragmented data Check the size...

Finding Repair instructions for Mobile devices online

Today, your greatest information source lies right at your fingertips.  It is the world-wide web (“www” or “web”)! The web is an information space where documents and other web resources are identified by Uniform Resource Locators (URLs), interlinked by hypertext links and easily accessible through the internet.  Countless “how to’s” and do-it yourself “diy” imaginable is sourced on numerous websites.  And the leading forum specializing in internet-related searches, including webpages, images, videos and more in Google.  Google is the perfect place to find instructions for disassembling and reassembling laptop, Ultrabook, and mobile device repair, and much more. Notice, the snip (or partial screenshot) of the Google search engine below or Chrome browser (Google and Google Chrome have similar names, but different details –  Chrome is a web browser developed by engineers at Google). After typing in whatever you want to search, press the Enter key on the keyboard of your computer. Choose the most specific or relevant keywords or phrases to describe your topic, for example:  “how to disassemble an iPhone 4S?” and press ENTER on your keyboard. To maximize your search research, give specific details about the product, such as manufacturer’s name and version.  Next, access your results.  Use the tabs at the top to help define what type of search you want.  For “how to,” I would suggest a video.  In the image above, the first search result shows a guide in a portable document format (commonly referred to as “pdf” which is a file format used to present and exchange documents reliably), and the second is a YouTube link.  The more information you have, the better! ...

Important Tools Required For Smartphone or Tablet Repair

First, you will need to know the entire set of tools and/or tool kit you need to have to fix phones and tablets. Without a proper set of tools you will not be able to open and then fix the handset. Also it is important to buy tools of good quality. Tools Needed: Opening tools Screw drivers: This is the first thing you will need to open/ dismantle a cell phone. Screw drivers are of many types. The most common ones used are a Phillips screw driver whose head is of plus (+) shape. The pentalobe screw drive is also needed to dismantle iPhones. The other most common one used is the one with a star shaped head called torx. In torx type, the T6 is the most common size thats used. These screw drivers are of various sizes depending on the size of their head. Its best to buy the entire set, which will contain all types of screw drivers used for opening handsets. Openers: Openers are used to open the housing/casing as it is locked. They come in various shapes and you can use the recommended or the most convenient ones. Tweezers: Tweezers are needed to hold or lift electronic components and whenever needed to hold any other spare part.   Cleaning and servicing tools IPA: The recommended cleaning solutions for mobile phone’s printed circuit board (PCB) are IPA (Iso Propyl Alcohol) or circuit cleaner. You can also use spirit or thinner. The main job of these liquids is to clean the PCB and then evaporate immediately. Brush: The brush is used to remove and clean any dirt or dust inside the...

How To Find Instructions For Assembly and Disassembly of Laptops, Ultrabook and Moble Device Repair

Internet There is a website that I use to repair phones and game systems. Its very helpful and it is a step by step guide for pretty much anything that is on the market. https://www.ifixit.com/ You could also go to the company website that your phone was manufactured and there should be manuals on those sites to help you as well. YouTube The 8 steps of generic laptop disassembly 1. Remove the power supply and battery- Move the locking slider to the ‘unlock’ position Move the other slider in the direction of the arrow Pull the battery out straight and not on an angle 2. Remove the accessible components How to unscrew a laptop Use an appropriate magnet tipped screwdriver, most of the time you will use a Philips screwdriver for this (see laptop disassembly tools) If you are removing a cover, e.g. a Hard Drive or RAM cover, it may help if you place masking tape over the screw hole to keep the screws in place once the cover is removed so as not to lose the screws. If the screw spins and does not come out first of all turn the laptop over and gently tap the underside, try using the magnetic tip of the screwdriver to pull the screw out if this helps If the threads on the screw have became worn then consider using a Dremel tool to drill the screw out. How to take the back / bottom of a laptop off Undo the screws from all of the covers that house the components found on the underside of the laptop. The number of...