Best free online training courses for an IT Computer Support Professional
In the field of IT, certifications, accolades, and qualifications are increasingly important to obtain alongside a college degree. In fact, not only are certifications useful, but in many cases they are expected of a job applicant to have. However, for people trying to get started with their careers, the combined price of training and the certification itself, can be quite expensive. Luckily, there are many free resources and online training courses out there to help us prepare at no cost. Resources Cybrary.it – Cybrary.it is free online training resource that provides courses and training for a variety of certifications such as the CompTIA A+ at no charge. All you need to do to access their resources is sign up and create a free account. Cybrary.it is focused mainly on video training courses and less on practice exams, but if you do want practice exams, you will have to subscribe and pay for them. Professor Messer – Professor Messer is a free online training resource that includes the following certifications: Comptia A+, CompTIA Netowrk+, CompTIA Security+, and Microsoft 70-680. The resources they provide include training courses, videos, course notes, pop quizzes, and study groups. ExamCompass – ExamCompass is a great resource for CompTIA practice exams and quizzes. They have practice exams for CompTIA A+ 220-901 & 220-902, CompTIA Network+, and CompTIA Security+ certifications. The quizzes are helpful for you to hone your skills in specific topics without taking a full practice exam; they are also useful in preparing you for the practice exams. CrucialExams – CrucialExams is a resource for the CompTIA A+, CompTIA Network+, and CompTIA Security+ certifications. At no cost, it provides practice...
2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area
2017-2018 Top.IT.Computer.Schools.Degrees.Milwaukee.Report.v1.73 Download 2017-2018 Best Computer Schools and Information Technology Degree and Diploma programs in Milwaukee Area Report (PDF...Prepare and get certified for HDI SCA in Milwaukee Area
The HDI SCA is a very prevalent certification among those in the information technology industry, and is one of the first certifications you should consider getting. In order to obtain the HDI SCA you must first understand the basic purpose that it servers is to teach you: incident management, critical thinking skills, effective communication strategy, improving customer interaction, as well as managing difficult customers. This is a very useful skillset to possess in any IT support job. Once, you understand what the HDI SCA is all about, the next step is to prepare to take the exam. There are multiple methods you can choose from to prepare for the HDI SCA. The internet has many different resources available to you, some for free and some not. Before you start taking practice exams it is wise to research the general content of the HDI SCA exam (http://www.thinkhdi.com/education/courses/hdi-support-center-analyst.aspx). The first step in preparing yourself for the HDI SCA is to create a study plan. You want to take your time and create a realistic plan that you will stay committed to. I find it’s best to stretch studying out over the course of many weeks. There are many different options to choose from when it comes to studying for this exam. You can go the free route and try to find information on the internet or you can take lessons such as the ones that CBT Nuggets offers (https://www.cbtnuggets.com/it-training/hdi-desktop-support-sca-hdi-sca). For you to maximize your chances of success it would be best to exercise as many options as possible until you feel comfortable with the content. Usually, I like to take...How to Prepare for Job Application, Skills Test in IT Computer Support
Part of the application process you might encounter when hunting for an IT Support position is a skills test. This skills test can take many forms. The company you’re applying at could have an in-house assessment or use a service. There’s a good chance that the test might just be the interviewer asking a few basic IT support-related questions, like a verbal quiz. On the other side of the skills test coin is the personality test. This personality test is less of a test and more of a compatibility check. What you encounter in the job hunt could change from company to company. Personality Tests This can be used by a hiring manager to understand how an applicant might fit into the work environment or relate to customers. This is not a pass or fail type of test. A long list of qualified applicants can be narrowed down quickly with a personality test. Desirable personality traits could differ depending on the team, clients, or company culture. The best thing to do with a test like this is just to expect it. These things can come in any of several flavors or styles. Some are true/false and some are multiple choice. The most desirable traits in IT support will be emotional intelligence and empathy. Skill Test Examples Typing speed test: This basic test could come up in a job interview or a job application process. You should be concerned if you’re not up around 35-40 words per minute. You can find several free websites with interactive tools to help with this. Take a couple tests for yourself at home. One...How to create professional resume and cover letter for IT Computer Support Job
So you don’t have experience in IT yet and you want to land an IT job. A classic resume won’t do you any favors. The classic chronological resume is great for some seasoned professional who has been in the industry for years. That person should be able to flaunt examples of their personal knowledge of systems, networks, and all associated technologies. A hiring manager is going to read hundreds of these resumes. If you’re fresh out of class or still in the thick of it, your chronological resume might not stand out much. What you need is the functional resume. This functional resume style will help you to stand out and be a fresh face that a hiring manager might need to see. The functional resume focuses on the less substantial things like education, soft skills, and ambition. You still want to add some work experience to the functional resume, if you have it. Hiring managers like to know if, and when you’ve been working. Gaps in employment could furrow brows even after your shiny new objective section just blew their hiring socks off. Functional Resume To-Do List Gather your key information – Keep your work experience dates and addresses in a separate file. Backup this file to a few different drives. You need to have accurate records of your work experience, and you’ll reference them often. You’ll rest easy knowing you have this tedious stuff saved somewhere. Gather your key words – Flip through your textbooks and copy down plenty of industry keywords. These will be needed to have your glistening, pristine functional resume picked up by all...What our students tell us:
I just wanted to share with you that I was just offered a three month contract with good potential to get hired on, at Crosscom. They are an IT consulting firm for Kohl's department store. Just thought I would share the good news with you. Thank you for all of your advice, especially with the internship course, over the past couple of years!
Thank you, Justin Peterson, (June, 2015)
"I cannot stress enough how much I enjoyed my experience at MATC IT Computer Support Program. I have made so many friends and good people. Along with that I received knowledge to help me with my career. I really enjoyed many of these classes. I really like the mobile device classes. I am not sure where technology will go but I am along for the ride and this program helped get me on my way!!! “
Andrew Jones, (May, 2015)
"I believe IT Computer Support Specialist at MATC is a great program. I enjoyed everything from the easiest things to the most challenging things, it all added to my learning experience. All the necessary materials were provided from me to finish the course sufficiently and all my needs were met with in the program. This program is a great start for any person trying to pursue a career or interest in the IT world.!!! “
Matthew Spain, (December, 2015)
“The sharing of ideas and experiences is what makes the classrooms both enjoyable and worth the time to attend. “
Bob Schneidler, (May, 2014) letter
“Thanks to all of the instructors and fellow classmates with whom I've worked; it was a great learning experience.”
Brian Wilson, (May, 2014) letter
“Thank you very much for everything you have done. Last Friday was my graduation and I am truly honored and proud to be part of MATC. I have to be honest, my experience here in MATC was just one of kind and will be definitely always be thankful. “
Ben Azcueta, (December, 2015) letter
“I just wanted to reach out and thank you for your help at MATC - there were many bumps in the road - I was just offered a new job in support - and the salary is $47,000 a year - I am overwhelmed that an associates would yield this sort of compensation. Again thank you and I'll be in touch for more schooling at some point I am sure.”
Chris Taschner, (June, 2014) text message
“I’ve learned more about the business of IT than I ever knew; concepts which will likely come to underpin my further progress.”
Justin Schroeder, (June, 2014) letter