How to use Microsoft Office Styles
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New IT Computer Support Apple OSX iMac Lab at MATC Oak Creek Campus
IT Computer Support Specialist program had recently expanded to MATC Oak Creek campus. We have purchased latest generation iMacs, iPads and started using ServiceNow Incident management software, preparing students for Apple ACSP, COMPTIA A+, Network+, Mobility+, HDI SCA and other certifications. Installed workstations support latest version of Apple OSX and run latest version of Windows in Virtual environment. New MATC IT Computer Support Specialist Lab at Oak Creek Campus. Click on the image to learn more....
How to jump start your Information Technology Career and achieve excellence in IT Computer Support field
IT Computer Support is an exciting field of Information Technology which provides different opportunities to achieve excellence and grow in your career. There are many jobs in IT Computer Support and some of them come with the different titles: Help Desk Specialist, IT support technician, IT support specialist, Field Support Technician, Technical support specialist, Service Center Technician etc. Currently available job openings for IT Computer Support Specialists in Milwaukee Area. Despite many different job titles there are a lot of similarities between different IT Support jobs. Typical Computer support specialists duties of a Support Specialist include : Diagnose and resolve unique, nonrecurring problems and issues associated with application software and operating systems; Determine the source of problems and classify their level, priority and nature. Use incident management system to document the issue by creating a ticket and capturing resolution Configure, deploy, maintain, troubleshoot and support mobile devices, tablets, phones, computer workstations, desktops, laptops, printers, mobile devices, phones and other computer and telecommunications equipment. Install and support Tablets, phones, PCs, laptop, tablet and mobile hardware and software (certifications from CompTIA, Microsoft or HDI are a plus). Work on the projects for software rollouts, infrastructure upgrades and application implementations Continuous improvement: create alternative methods of completing tasks, correcting user errors and system inconsistencies to improve the desktop team function. Participate in hardware and software reviews and recommend purchases. Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades. Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule. Analyze and make recommendations for hardware and software standardization. Ensure desktop...What our students tell us:
I just wanted to share with you that I was just offered a three month contract with good potential to get hired on, at Crosscom. They are an IT consulting firm for Kohl's department store. Just thought I would share the good news with you. Thank you for all of your advice, especially with the internship course, over the past couple of years!
Thank you, Justin Peterson, (June, 2015)
"I cannot stress enough how much I enjoyed my experience at MATC IT Computer Support Program. I have made so many friends and good people. Along with that I received knowledge to help me with my career. I really enjoyed many of these classes. I really like the mobile device classes. I am not sure where technology will go but I am along for the ride and this program helped get me on my way!!! “
Andrew Jones, (May, 2015)
"I believe IT Computer Support Specialist at MATC is a great program. I enjoyed everything from the easiest things to the most challenging things, it all added to my learning experience. All the necessary materials were provided from me to finish the course sufficiently and all my needs were met with in the program. This program is a great start for any person trying to pursue a career or interest in the IT world.!!! “
Matthew Spain, (December, 2015)
“The sharing of ideas and experiences is what makes the classrooms both enjoyable and worth the time to attend. “
Bob Schneidler, (May, 2014) letter
“Thanks to all of the instructors and fellow classmates with whom I've worked; it was a great learning experience.”
Brian Wilson, (May, 2014) letter
“Thank you very much for everything you have done. Last Friday was my graduation and I am truly honored and proud to be part of MATC. I have to be honest, my experience here in MATC was just one of kind and will be definitely always be thankful. “
Ben Azcueta, (December, 2015) letter
“I just wanted to reach out and thank you for your help at MATC - there were many bumps in the road - I was just offered a new job in support - and the salary is $47,000 a year - I am overwhelmed that an associates would yield this sort of compensation. Again thank you and I'll be in touch for more schooling at some point I am sure.”
Chris Taschner, (June, 2014) text message
“I’ve learned more about the business of IT than I ever knew; concepts which will likely come to underpin my further progress.”
Justin Schroeder, (June, 2014) letter